Frequently Asked Questions
Ordering Process
How do I place an order on Immymart?
- Navigate to our website and browse the collections.
- Select the desired items and add them to your shopping cart.
- Proceed to checkout, fill in your details, and complete the payment process.
Can I modify or cancel my order after placing it?
- Unfortunately, orders cannot be modified or canceled once they are confirmed.
Shipping Information
What are the shipping options available?
- We offer standard and expedited shipping options. Delivery times vary based on the selected method.
How can I track my order?
- Once your order is shipped, a tracking number will be provided via email for easy tracking.
Returns and Exchanges
What is Immymart’s return policy?
- Refer to our dedicated return policy section for detailed information on initiating returns.
Can I exchange an item?
- We currently do not offer direct exchanges. Please initiate a return and place a new order.
Product Information
How do I determine my size?
- Consult our size chart available on each product page to find the perfect fit.
Are the colors of the products accurate in the photos?
- While we strive for accuracy, slight variations may occur due to monitor settings and lighting conditions.
Contact and Support
How can I reach Immymart’s customer service?
- For inquiries, contact our customer service team at (+1)6109361268 or through the provided email.
Do you have a physical store?
- Currently, Immymart operates exclusively online. Explore our collections on our website.
For any additional questions or concerns, feel free to contact our customer service team. We’re here to ensure your Immymart experience is seamless and enjoyable!